New Delhi: A user that goes by the name of Rohan Das has shared his ordeal on microblogging site X (formerly Twitter) stating that he was ‘scammed’ by online retailer Amazon while he purchased laptop worth Rs 1 lakh from the e-retailer.

Sharing his story on X in a video, which has now gone viral, Rohan says that he ordered a Lenovo laptop priced Rs 1 lakh, but what he got instead a used laptop.

He further details, the anomaly in the laptop was first uncovered by him when he checked the product’s warranty period on Lenovo’s official website. Upon searching, he found that the warranty had already commenced in December 2023, that means it had been priorly used by someone.

Taking cognizance of the matter, Amazon reached out to Rohan stating that their customer service will get in touch with him. “We’re sorry for the unpleasant experience regarding your issue with the product that you have received. Please share your details and we’ll get back to you within 6-12 hours,” wrote Amazon.

There was a flood of comments on Rohan’s post, with some advising him to take the seller to the consumer court while others sharing their disappointing purchase stories.

Meanwhile, check out Lenovo’s Comment

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